Survey on teleworking in public administrations
The Centre of Expertise for Good Governance of the Council of Europe has engaged us to help develop a Toolkit for public administrations on teleworking. In order to ensure that the final Toolkit responds to the real needs and challenges, as well as interests of the CDDG members and public authorities in general, we kindly ask you for your collaboration to fill in this short survey.
Your time is very much appreciated. If you have any questions or concerns about the survey, please e-mail
About the WorkLife HUB: it is a research and consultancy company focusing on work-life integration, flexible working and change management. For more information, please go to:
Please indicate your country:
Please indicate the name of your entity:
Questions about teleworking:
What do you consider to be the biggest challenge(s) for public administrations in introducing teleworking for the staff? You may choose several answers, or use "other".
Technology, internet, other resources
Lack of skills of staff
Lack of skills of line-managers
Lack of Leadership buy-in
The nature of the work
HRM and other internal processes
What tool(s) would you find the most useful as part of the Toolkit? You may choose several answers or use "other":
General information about teleworking in public administrations
Information on skills-building for line-managers (management by objectives, managing remote teams, communication..etc)
Information on skills-building for employees (time-management, health and safety, work organisation, etc)
How to organise internal and external communication campaigns and templates
How to integrate teleworking into the current HRM framework and policies
How to plan and run a teleworking pilot programme
Evaluation and monitoring tools
In what way has the COVID-19 pandemic influenced the planned or existing teleworking policy or practice at your organisation:
Are you aware of, or have you been involved in the implementation of a promising practice on teleworking in one or more of the following areas: successful pilot project, management by objectives, leadership buy-in, skills development and training, communication, policies, customer success, etc. Please tell us about the practice:
Could you provide us with more details of the promising practice (country, type of organisation, implementation time-line, feedback and evaluation, success factors, contact details, etc.):
If you are interested in supporting the development of the Toolkit with a short interview, please write here your name and e-mail address, and we will contact you to schedule the call:
Is there anything else you believe we should be aware of when developing a Toolkit on teleworking for public administrations? Please share it with us here:
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