City Park Web Sales Issue
Please fill out as the form below for technical issues experienced during or after your ticket purchase. Please contact the event coordinator listed on the event page for questions about an event itself.
Only some fields are required, but the more we know, the faster and more efficiently we can investigate and resolve your issue. You must click the submit button at the end of the form to complete your request. If you do not wish to submit this form, please contact City Park IT at
and convey as much information as you can.
Please let us know what issue you experienced
My transaction completed and I was charged, but I did not receive an email.
I am not able to print my tickets or would like to present them on my phone.
I received an email, but I can't click the ticket link.
I received an email, but the link takes me to a page stating that the file has been removed or a similar error.
I received my tickets, but I can't find the email.
The website is down, or says no tickets are available for my selection.
I've entered my card info correctly, but it will not accept it.
My card was charged for the tickets, but the transaction failed.
I was charged multiple times/I have a duplicate order.
My transaction completed correctly, but I need to exchange my tickets for another type or a different day/night
I have a question regarding the event/attraction or customer service issue.
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This form was created inside of New Orleans City Park.