Customer Satisfaction Survey
We are committed to continuous improvement and complete customer satisfaction. We value your feedback, your comments will allow us to evaluate the products and services that we offer.
Customer Name or Reference Number *
Share your experience with us *
Please confirm the date that your wedding or event took place
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PART 1. Handling your enquiry *
The length of time taken to respond to your initial enquiry
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*
The clarity of information and communication received
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*
The clarity of information viewed on our website.
Required
PART 2. Wedding Consultancy Service *
How would you rate the consultation and guidance you received?
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*
How well did we tailor our products and services to suit your requirements?
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*
The accessibility of your wedding planner/event manager
Required
PART 3. Planning and Coordination of Event *
Knowledge and expertise of your wedding planner/ Event Manager
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*
Accuracy and attention to detail
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*
Professionalism and Service Delivery
Required
Additional Comments
Please tell us how we can improve our services (Lotus Event Management is an independent company. We are not affiliated with any other service providers or suppliers whose services may be enlisted to coordinate your event. The feedback given on this form should reflect the services that we provided and the performance of our wedding/event planners).
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