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Forbes' 2025 Users Most Trusted Crypto Exchanges Survey
Forbes seeks to identify the most reliable crypto exchanges and investing platforms globally.
Please complete the following short survey by
Monday, December 9, 2024, at 5 p.m. U.S. ET.
All responses will be displayed in aggregate form.
* Indicates required question
Email
*
Your email
COUNTRY OF RESIDENCE.
In what country did you reside a majority of the past 12 months?
*
Your answer
LANGUAGE PREFERENCE.
Please indicate if you are an English speaker or prefer a different language. Check all that apply.
*
I understand English
I prefer French
I prefer simplified Chinese
I prefer Spanish
I prefer Arabic
Other:
Required
CRYPTO INVOLVEMENT.
How many years ago did you first invest in crypto?
*
Less than one year
One to three years
Four to six years
Seven to ten years
More than ten years
MOST TRUSTED CRYPTO PROVIDER.
Which crypto exchange or crypto marketplace do you find most trustworthy? Check one or write the name in the box provided if not on the list.
*
Kraken
Crypto.com
Binance
Coinbase
OKX
Robinhood
Other:
RECOMMENDATION -
How likely is it that you will recommend this crypto provider to friends or family? Check only one.
*
One (definitely WILL NOT recommend)
Two
Three
Four
Five
Six
Seven
Eight
Nine
Ten (definitely WILL recommend)
Other:
MOST IMPORTANT FEATURE -
What is the
most important feature
of this crypto provider to you? Check only one.
*
Fund safety
Low cost of trading
Crypto coin availability
Large liquidity
Ease of use
Other:
LENGTH OF USE.
How long have you had a funded crypto wallet at your most trusted provider? Check only one.
*
Less than one year
One to three years
Four to six years
Seven to ten years
More than ten years
Other:
FEATURES.
What features would you like improved or offered at your preferred crypto provider? Check all that apply.
*
More simple user interface
More advanced user interface
More cryptocurrencies offered
Lower transaction cost
Learn about proven trading strategies
Ability to copy the trades of successful crypto investors
Better customer service
Better account setup process
Better withdrawal process
Traditional investments (stocks, options, ETFs)
None - The firm's offering is great as is
Other:
Required
PRODUCTS USED.
What products do you use at your preferred crypto provider? Check all that apply.
*
I buy and sell crypto in the spot market
I buy and sell crypto derivatives (perpetuals, futures, options)
I use margin (leverage) to trade crypto
I stake my crypto
I use earn and yield products
I participate in new token auctions sponsored by my exchange
I participate in new token airdrops sponsored by my exchange
I use the exchange-sponsored debit or credit card
I use copy trading services sponsored by my exchange
I buy stocks, futures and exchange-traded funds at my crypto exchange
Other:
Required
CUSTODY.
Do you keep your assets at the crypto provider or "self-custody" your crypto outside the crypto exchange? Check only one.
*
I keep most of my tokens or investments at the crypto exchange (Coinbase, Binance, etc.)
I keep most of my tokens at a self-custody provider (Metamask, Fireblocks, BitGo, etc.)
Both - I keep equal share at my favorite crypto provider and at self custody wallets
Other:
MOST IMPORTANT CRYPTO.
In which of these crypto investments do you have more than 20% of your crypto portfolio. Check all that apply.
*
Bitcoin (BTC)
Ethereum (ETH)
Solana (SOL)
Tether (USDT)
Other ALT coins (BNB, XRP, TON, etc.)
Memecoins (DOGE, PEPE, SHIB, etc.)
Other:
Required
CRYPTO PORTFOLIO.
What is the size of your crypto portfolio presently? Check one.
*
Less than US$1,000
US$1,000 to $4,999
US$5,000 to $9,999
US$10,000 to $24,999
US$25,000 to $49,999
US$50,000 to $99,999
US$100,000 to $999,999
US$1 million to $9.99 million
US$10 million or more
I have not invested money in crypto
I prefer not to disclose my portfolio size
BIGGEST RISKS.
What are the biggest risks for crypto investors today that may impact you personally? Check up to TWO choices.
*
Cyber attack to the crypto provider
Cyber attack to my own phone or computer
Regulation changes that make it harder for me to own crypto legally
Losing money to a "rug pull"
Investing in a scam
Facing a huge tax bill
Other:
Required
AGE.
What is your age group? Check one.
*
Less than 18 years old
19 to 24 years old
25 to 29 years old
30 to 34 years old
35 to 39 years old
40 to 44 years old
45 to 49 years old
50 years old or older
EDUCATION.
What is the highest level of education you have achieved? Check only one.
*
Less than 12 years of education
High school graduation
Technical education
Some college education (no bachelor's degree)
College graduate (bachelor's degree)
Master's or Ph.D. degree
Other:
Would you like to receive crypto user survey results and related communications when these are completed? Check one.
Please send me the survey results and related information
No results or other information
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