Return your product - Non EU
Due to customs regulations it is not possible to create a return label yourself.
We will create the right labels for you and send them to you by e-mail. You can then drop off the return parcel at your nearest DPD parcel shop.
It can take up to 5 working days before you will recieve the return label.
Sign in to Google
to save your progress.
If you live in an EU country please use this link:
Please enter your full name that you used when ordering.
Postal code + house number
Enter the postcode and house number you used when ordering.
Please enter your order number, which you received by e-mail after placing your order.
Reason for return
I ordered the wrong product
Product does not meet expectations
Received the wrong product - Please contact customer service first.
Product is damaged or broken - Please contact customer service first.
Terms and conditions
I agree with the return conditions as reported at
A copy of your responses will be emailed to the address you provided.
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