PROJECT SATISFACTION SURVEY
Dear Valued Client / Klien Yang Dihargai,

Thanks for your trust and we managed to deliver the services as contract. Please take your time to rate our services and your rate will helps us to improve our quality of services in the future/Terima kasih di atas kepercayaan dan kami telahpun menyiapkan kerja-kerja yang sepertimana dalam kontrak. Mohon untuk anda luangkan masa bagi memberikan kadar perkhidmatan kepada PROFFICE dan ianya akan membantu untuk menambaik kepada kualiti perkhidmatan di masa akan datang. 

Scale/Skala : 5 (Excellent/Cemerlang) - 1 (Poor/Lemah)

PRO OFFICE TECHNOLOGY SDN BHD 
sales@prooffice.my
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Name/Nama *
Company/Syarikat *
Email/Emel *
Service Rendered / Perkhidmatan yang diterima *
Required
Others , please specify / Lain-lain, sila nyatakan :
 *
PROFFICE gives proper and clear explanation about scope of works and other requirement during the contract period? / PROOFFICE menerangkan dengan jelas skop kerja dan keperluan yang diperlukan sepanjang tempoh perkhidamatan diberikan ? *
Poor/Lemah
Excellent/Cemerlang
PROOFFICE gives good respond and take action to any enquiries by client /  PROOFFICE memberikan respon yang baik dan mengambil tindakan kepada pertanyaan klien *
Poor/Lemah
Excellent/Cemerlang
Service delivered on time / Perkhidmatan diberikan mengikut tempoh yang ditetapkan *
Poor/Lemah
Excellent/Cemerlang
PROOFFICE provide comprehensive report and well-organized/PROOFFICE menyediakan laporan yang jelas , lengkap dan mudah difahami. *
Poor/Lemah
Excellent/Cemerlang
Response time to any issues in appropriate time / Masa bertindakbalas kepada aduan dalam tempoh yang sesuai
 *
Poor/Lemah
Excellent/Cemerlang
Professionalism of Service Personnel / Staf berkhidmat dengan cara yang professional *
Poor/Lemah
Excellent/Cemerlang
Friendly staff and patient / Mesra pelanggan dan sabar *
Poort/Lemah
Excellent/Cemerlang
Communicate in Positive Manner / Berkomunikasi dengan cara yang berhemah *
Poor/Lemah
Excellent/Cemerlang
Fast & Easiest ways to get in touch with PROOFFICE?/ Cara yang mudah dan cepat untuk menghubungi PROOFFICE? *
Paling Kerap
Kadang-Kadang
Tidak mengetahui
Email
WhatsApp
Call
Helpdesk Portal
Would you considerate us to serve you in the future (other solutions) ? / Adakah anda mempertimbangan PROFFICE untuk memberikan perkhidmatan lain di syarikat anda di masa akan datang? *
Suggestion for PROFFICE to improve quality of services / Cadangan untuk PROOFFICE menambahbaik kualiti dalam perkhidmatan.  *
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