Customer Satisfaction Survey
Dear Sir!
We would like to ask you to complete this customer satisfaction survey. Please help us by taking a few minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.
Thank you for your help.
1. How satisfactory is cooperation with LenMar?
2. How often do you contact our company?
3. How well our employees perform?
4. How satisfied are you with our customer service (kindness, involvement)?
5. How satisfied are you with reaction time to queries and orders?
6. Overall, how satisfied are you with quality of our services?
7. How satisfied are you about cooperation with LenMar comparing to other companies providing the same services?
8. How satisfied are you with the information availability concerning your shipment/order?
9. Which of our company’s services do you use?
10. How did you find our offer?
11. Concerning cooperation with our company, do you plan to:
12. What recommendations would you offer concerning cooperation with our company?
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