Upper New York Conference Customer Satisfaction Survey 2015
This survey is an effort to determine how to provide the best possible service to you. Would you take five minutes to help us in this regard? Thank you!
Demographic Information
Ministry Role
Gender
Race/Ethnicity
age
District
Service Received During Last Contact
How often do you contact (by phone, email or letter) the conference office for information, to request a service or resolve a problem?
Overall how satisfied have you been with the service provided by the conference office staff?
Which ministry area have you contacted most recently?
Regarding your most recent contact, what aspect of the service were you MOST satisfied with?
check all that apply
Again, regarding your most recent contact, what aspect of the service were you LEAST satisfied with?
check all that apply
How could conference staff better serve you and your congregation? Be as specific as you are able.
Your answer
Communication and Relationships within the Conference
Do you feel there are adequate ways to speak and be heard in the Annual Conference?
If you answered "no" to the previous question, do you have any suggestions regarding how to better facilitate your voice being heard?
Your answer
Are there things that concern you about your relationship with Annual Conference?
If you answered "yes" to the previous question, could you share some specific examples?
Your answer
Do you feel called to serve the Annual Conference in a particular capacity?
OPTIONAL: Please provide your contact information, including your name and email address.
Your answer
Would you like someone from the conference office to contact you to discuss your survey responses?
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