Batch Authorization Mode/Store and Forward Agreement

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Heartland Payment Systems, LLC (“Heartland”) would like to ensure you understand the increased potential for losses by utilizing the Batch Authorization Mode/Store and Forward option to operate your terminal.

Batch Authorization Mode/Store and Forward is an option utilized to temporarily store card data in the terminal until a connection to authorize and process the card data can be obtained. By storing card data in this manner, an authorization is not obtained prior to the sale to validate the acceptability of the card; therefore, you have potentially increased your risk for losses after the product and/or service has exchanged hands. This is due to the possibility of declines occurring once your connection is established or losing transactions/batches before settlement occurs. You are responsible for any and all losses that occur as a result of processing using Batch Authorization Mode/Store and Forward, regardless of whether or not any halo and/or ceiling amounts are set on your terminal(s) and regardless of whether or not your transactions and/or transaction batches comply with such halo and/or ceiling amounts.

Additionally, Heartland may elect in its sole direction, but is not required to, provide support and/or troubleshooting assistance in connection with Batch Authorization Mode/Store and Forward. In the event that Heartland does not provide such support, you will be solely responsible for the support of your terminals’ use of Batch Authorization Mode/Store and Forward capabilities. Heartland expressly disclaims any representations and/or warranties with respect to any support or troubleshooting assistance provided to you hereunder.

Please note: As per the requirements of applicable card schemes, an authorization must be obtained on the date of the transaction. Any transaction that cannot be authorized electronically is subject to a voice authorization; however, an authorization does not constitute a guarantee of payment and may still be subject to a Dispute/Chargeback. More information regarding this matter can be found in your Merchant Processing Agree Terms and Conditions.

Product Ops SIP Support
ProductOpsSIPSupport@e-hps.com
888.909.8498

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Signature Agreement

I, the Merchant, acknowledgement that you understand and accept the potential increased risk by processing in this manner. If you are requesting your Batch Authorization Transaction limit to be higher than the average ticket your merchant account was approved for, a narrative explaining the reason for the increased limit request should be included. Additionally, you are agreeing to batch within twenty four (24) hours from the date of the transaction.

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