Municipality of Sampaloc, Quezon Online Client Feedback Mechanism

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Municipality of Sampaloc, Quezon Online Client Feedback Mechanism

This Client Satisfaction Measurement (CSM) survey aims to track the client experience of government offices. Your answers will enable the Municipality of Sampaloc, Quezon to provide a better service. For privacy and security, rest assured that all the information that you will share shall remain confidential.

(Ang Client Satisfaction Measurement (CSM) ay naglalayong masubaybayan ang karanasan ng taumbayan hinggil sa kanilang pakikitransaksyon sa mga tanggapan ng gobyerno. Makatutulong ang inyong kasagutan ukol sa inyong naging karanasan sa katatapos lamang na transaksyon, na mas mapabuti at lalong mapahusay ang aming serbisyo publiko. Ang personal na impormasyon na iyong ibabahagi ay mananatiling kumpidensyal.)

Anti-Red Tape Authority (ARTA) - 8478-5099/ complaints@arta.gov.ph
Presidential Action Center (PACe) - 8888
CSE Contact Center ng Bayan - 1-6565/ email@contactcenterngbayan.gov.ph

Email *

Date *

YYYY

Age (Edad) *

18-25

26-35

36-45

46-60

60 and Above (60 pataas)

Sex (Kasariang Bayolohikal) *

Male

Female

Gendar (Kasarian) *

Masculine

Feminine

Other:

Type of availed service *

Other Personal Information

Customer Type (Uri ng kliyente) *

Citizen (Mamamayan)

Business (Negosyante / Negosyo)

Government (Gobyerno)

CC1. Do you know about the Citizen's Charter (document of an agency's service and reqs.)? *

Yes, aware before my transaction with this office

Yes, but aware only when I saw the CC of this Office

No, not aware of the CC (Skip questions CC2 and CC3)

CC2. If YES to the previous question, did you see this office's Citizen's Charter? *

Yes, the CC was easy to find (Madaling makita)

Yes, but the CC was hard to find (Mahirap makita)

No, I did not see this office's CC (Hindi makita) - Skip question CC3

CC3. If YES to the previous question, did you use the Citizen's Charter as a guide for the service/s you availed? *

Yes, I was able to use the CC

No, I was not able to use the CC because__________ (Hindi nakita dahil) - Choose (Piliin ang) "Other"

Other:

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