Troubleshooting Form
Hello! We are sorry you are having trouble and will do everything to help make things run smoothly as soon as possible. First we need a little information from you:
What browser are you using?
Clear selection
The version of browser:
Are you having trouble with the:
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What is the name and number of the unit you are having trouble with?
Please input both the name and number of the unit.
What is the URL of this lesson?
You can copy and paste it into this form: ex:
Describe the issue you are having with as much detail as possible. List the steps that you have taken up until the point to where you have trouble.
Contact information: name and email address:
We will let you know when the issue is fixed!
Helpful hints:
Sometimes browser gets sticky. Try refreshing your browser if a video is not playing. You can also update your browser to the most recent version to ensure the best performance. We recommend using Firefox or Google Chrome.
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