VPTNHS OFFICE OF THE SCHOOL PRINCIPAL
Your experience matters to us! (Ang inyong karanasan sa pagbisita ay mahalaga sa amin!)

Privacy Notice:
The personal information included in this document should only be used for the purposes of administering the survey. Any personal information included herein may not be used for other purposes aside from those stated above. Rest assured that the responses to be gathered on this form will be treated in accordance to with the provisions stipulated in RA 10173 or the Data Privacy Act of 2012.  

(Ang mga personal na impormasyon sa dokumentong ito ay maaari lamang gamitin para sa layunin ng survey na ito. Hindi ito gagamitin sa iba pang mga layunin maliban sa nabanggit.)
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Client Information (Impormasyon ng Kliyente)
Name (optional); Pangalan (opsyonal)
Contact Details (optional); Numero ng telepono (opsyonal)
Date Service Acquired (Petsa ng Pagkuha ng Serbisyo)
 *
MM
/
DD
/
YYYY
Service Acquired (Serbisyong Nakuha)
 *
If others, please specify. (Kung may karagdagan, pakitukoy.)
Client Satisfaction Rating
Kindly rate the quality of service provided by ticking/checking the appropriate circle with 5 being the highest rating and 1 being the lowest. Select "N/A" if that Service Quality Dimension is not applicable for the service. ( 5 - Very Satisfied,  4 - Satisfied, 3 - Neither satisfied nor dissatisfied, 2 - Dissatisfied, 1 - Very dissatisfied) Paki-rate ang kalidad ng serbisyong ibinigay sa pamamagitan ng paglalagay ng tuldok/tsek sa naangkop na bilog na ang 5 ang pinakamataas at 1 ang pinakamababa. I-klik/i-tsek ang N/A kung ang kalidad ng serbisyong hinihingi ay wala sa mga nabanggit.
Responsiveness (Pagtugon)
Willingness to help, assist, and provide prompt service. (Handang tumugon at magbigay nang mabilis na serbisyo sa kliyente.)
 *
Very Satisfied (5)
Satisfied (4)
Neither satisfied nor dissatisfied (3)
Dissatisfied (2)
Very dissatisfied (1)
N/A
Rating
Reliability (Maaasahan)
Provision of what was needed and what was promised  in accordance with the policy and standards. (Mahusay  na pagbibigay ng serbisyo ayon sa itinakdang pamantayan.)
 *
Very Satisfied (5)
Satisfied (4)
Neither satisfied nor dissatisfied (3)
Dissatisfied (2)
Very dissatisfied (1)
N/A
Rating
Access & Facilities (Lokasyon at Pasilidad)
Convenience of location and utilization of ample amenities for a comfortable transaction with clear signages and modes of technology. (Mabilis mapuntahan ang lugar at nagamit ang pasilidad sa pamamagitan nang malinaw na karatula at angkop na paggamit ng teknolohiya.)
 *
Very Satisfied (5)
Satisfied (4)
Neither satisfied nor dissatisfied (3)
Dissatisfied (2)
Very dissatisfied (1)
N/A
Rating
Communication (Pakikipag-usap)
Confer with client/s in a language he/she can easily understand, as well as listening to his/her feedback. (Malinaw na pakikipag-ugnayan sa kliyente sa paraang nauunawaan ang wikang ginamit pati na rin ang pakikinig sa kanilang mga opinyon o mungkahi.)
 *
Very Satisfied (5)
Satisfied (4)
Neither satisfied nor dissatisfied (3)
Dissatisfied (2)
Very dissatisfied (1)
N/A
Rating
Costs (Gastos)
Satisfaction with the timeliness of the billing, billing processes, preferred methods of payment period, value for money, acceptable range of costs, and qualitative information on the cost of each service, if there is. (Kontento sa serbisyong natanggap at sa halagang naging katumbas o binayaran kung mayroon man.)
 *
Very Satisfied (5)
Satisfied (4)
Neither satisfied nor dissatisfied (3)
Dissatisfied (2)
Very dissatisfied (1)
N/A
Rating
Integrity (Katapatan)
There is honesty, justice, fairness, and trust in the service given to each client's transaction. (Tiniyak na ang serbisyong ipinaglingkod sa kliyente ay may katapatan, hustisya, patas, at tiwala.)
 *
Very Satisfied (5)
Satisfied (4)
Neither satisfied nor dissatisfied (3)
Dissatisfied (2)
Very dissatisfied (1)
N/A
Rating
Assurance (Pagtitiwala)
Capability of assigned personnel to perform their duties and provide utmost service that understands the needs of each client, assists wholeheartedly, and builds harmonious work relationships. (Kakayahang magampanan ng mga nakatalaga ang kanilang gampanin, makapagbigay ng lubos na serbisyo na may pang-unawa sa pangangailangan ng kliyente, tumulong nang buong puso at makabuo ng maayos na samahan.)
 *
Very Satisfied (5)
Satisfied (4)
Neither satisfied nor dissatisfied (3)
Dissatisfied (2)
Very dissatisfied (1)
N/A
Rating
Outcome (Resulta ng Serbiyo)
Give your overall rate. (Markahan ang pangkalahatang serbisyo na natanggap.)
 *
Very Satisfied (5)
Satisfied (4)
Neither satisfied nor dissatisfied (3)
Dissatisfied (2)
Very dissatisfied (1)
N/A
Rating
Commendations/Suggestions (Papuri/Mungkahi)
Submit
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