Personal Data Access Requests (SAR) form
You may use this form if you want to exercise your right of access to personal data which we may be processing about you. This right is currently included in the Data Protection Act 1998 (as amended), and from 25th May 2018 will be included in the EU General Data Protection Regulation 2016/679 (GDPR). Article 15 of the GDPR grants you the right to access your personal data held by us, including the right to obtain confirmation that we process your personal data, receive certain information about the processing of your personal data, and obtain a copy of the personal data we process.

We will be unable to provide a copy of some of the personal data you requested if disclosure would violate the rights and freedoms of third parties, or if applicable law allows or requires us to refuse to provide access to certain personal data we process about you. If we cannot provide you with access to your personal data, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

When we refer to the “data subject” in this form we are referring to the person whose personal data is requested and not any third party who may make the request on the data subject’s behalf.

We expect to respond to your request within one month of receipt of a fully completed form and proof of identity.

The information you supply in this form will only be used for the purposes of identifying the personal data you are requesting and responding to your request. You are not obliged to complete this form to make a request, but doing so will make it easier for us to process your request quickly and efficiently.

Please return your completed form by submitting it on-line on our website:

Alternatively you can email a request to the Data Protection Officer at: sar.nx@nationalexpress.com

Email address *
1. Data subject’s name and contact details
Please provide the data subject's information in the space provided below. If you are making this request on the data subject's behalf, you should also provide your name and contact information in section 2 below.
First name *
Your answer
Surname including any variation or previous surnames: *
Your answer
Email address: *
Your answer
Contact telephone numbers:
Your answer
Home address including postcode: *
Your answer
National Express payroll number and job location (where applicable):
Your answer
2. Requests made on a data subject’s behalf
Please complete this section of the form with your name and contact details if you are acting on the data subject's behalf.

You must also submit with this form proof of your legal authority to act on the data subject’s behalf.

We accept the following as proof of your legal authority to act on the data subject's behalf: a written consent signed by the Data Subject, a certified copy of a Power of Attorney, or evidence of parental responsibility.

Full name of third party:
Your answer
Email address:
Your answer
Contact number:
Your answer
Home address including postcode:
Your answer
Relationship to the Data Subject:
Your answer
3. Proof of identity
We require proof of your identity (and that of the data subject if you are making this request on behalf of a data subject) before we can respond to your request.

To help us establish your identity, please enclose identification that clearly shows your name and current address. We accept a photocopy or a scanned image of one of the following as proof of identity: passport, driving licence, national identity card or birth certificate. Please also attach a copy of a utility bill, bank statement, credit card statement (in each case dated within the last three months), or a council tax bill, or a HMRC tax document (in each case dated within the last 12 months). If you have changed your name, please provide the relevant documents evidencing the change.
If you are applying on some else’s behalf, please enclose proof of identity for both the data subject and yourself. If you are the data subject’s professional adviser (for example solicitor) then we will not need you to provide evidence of your identity provided that we can verify your identity through publically available sources.

We reserve the right to refuse to act on your request if we are unable to identify the data subject or, if the request is made by a third party, to verify your legal authority to act on the data subject’s behalf.

Please send any identity documents to: sar.nx@nationalexpress.com

4. Personal data requested
To help us process your request quickly and efficiently, please provide as much detail as possible about the personal data you are requesting access to. Please include any information you may have to help us locate your personal data.

We will contact you for additional information if the scope of your request is unclear or does not provide sufficient information for us to conduct a search.

Please select the personal data that you require us to search for from the options below:

From: *
MM
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DD
/
YYYY
To: *
MM
/
DD
/
YYYY
Any other information to assist us in finding your data e.g specify vehicles/locations if CCTV options are selected: *
Your answer
5. Signature and acknowledgment of data subject (please complete this section of the form if you are the data subject).
By ticking the box below I confirm that the information provided on (or with) this form is correct, that I am the person whose name appears in section 1 of this form I understand that:
(1) you must confirm proof of identity and may need to contact me again for further information;
(2) my request will not be valid until you receive all of the required information to process the request; and
(3) I am entitled to one free copy of the personal data I have requested, and acknowledge that for any further copies I request, you may charge a reasonable fee based on administrative costs.
Please confirm: *
Required
6. Signature and acknowledgement of authorised person (please complete this section of the form if you are making the request on behalf of the data subject)
By signing below I confirm that the information provided on this form, or submitted with it, is correct, that I have legal authority to act on behalf of the person whose name appears in section 1 of this form I understand that:
(1) you must confirm proof of identity and authorisation to act and that you may need to contact me again for further information;
(2) the request will not be valid until you receive all of the required information to process the request; and
(3) the data subject is entitled to one free copy of the personal data I have requested, and acknowledge that for any further copies I request, you may charge a reasonable fee based on administrative costs.
Please confirm: *
Required
Date: *
MM
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DD
/
YYYY
A copy of your responses will be emailed to the address you provided.
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