Technology Issue Report
Please fill in all of the information below. We will help you as soon as possible.
Tips to try before submitting a request.
*Check all wires, be sure that they are securely plugged in.
*Unplug the power cord, wait 15 minutes. Plug the power cord back in and retry.
*Restart the machine.
*Printers-Check the ques for errors.
*Internet (Wireless) is it connected to Lunenburg?
Located on the front of the equipment.
Other-Please mention in comments below
Software (SmartNotebook, Word, etc.)
Serial Number or Service Tag
Required for desktops, laptops, SMARTboards, projectors, and printers.
Model Type and Number
Found near the serial number.
Describe the problem(s) and/or issue(s)
Please be as detailed as possible. This will help expedite resolving the issue.
Rate your problem based on classroom need.
I can continue to teach.
I need you ASAP, I cannot teach until it is resolved.
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