Quality Control Claim - Ipe Woods USA
This form is for Ipe Woods USA customers that are making a claim of quality on the lumber they received. This is not for damaged boards. Damaged boards need to be claimed with the carrier in accordance with the freight carriers policies and our terms of service. Once completed this form will go to Ipe Woods USA for review. Please allow approximately 1 week to process completed claims information and respond.

Before starting please be sure you have a photo along with number reference on each board you are filing a claim on. You can achieve this easily with sticky notes, tape or stickers. Do not mark the board directly. Below are two examples on how to mark a board(s) to submit a claim.


The information in this form is REQUIRED. Claims received without proper support are subject to denial without notice.

For more information visit https://ipewoods.com/shipping-terms/

Email address *
Name of Claimant *
Address *
City *
State *
Contact Person *
Phone *
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This form was created inside of Ipe Woods USA. - Terms of Service