Health Warning and Disclaimer: While it can be easy to get caught up in the fun of playing a character, it is recommended to have a handler with you to ensure you stay hydrated and safe during your performance.
Ventilation is through the mouth and eyes, however, any and all mascot or mask type of costume that covers the skin will trap in heat. You must stay aware of your body's limits while you wear this costume as it is possible to over-heat. Remember, you are wearing a giant faux fur coat essentially. You should takemultiple breaks and be hydrated while wearing the fursuit, even just a head!
Any serious health problems such as: asthma, heart, back, or neck problems put you, the user, at an escalated risk of injury. I do not hold any responsibility for any physical harm caused while wearing a WvsK costume or items as they are checked multiple times through out construction to ensure safety and quality.
Lifetime Fursuit Warranty: I cover your costume for full repairs for life. If damage is significant I will request compensation, teared seams, holes, etc are covered for free. Shipping costs for all postage expenses must be paid by you. Removal of WvsK branding tags, alternation of your costume in any form (refurb, change hair, any alterations) will void the warranty. Warranty does not include free replacement pieces (e.i. new hands, new tail, etc) only repairs on existing pieces.
Faulty Product Refund Policy: You have 30 days to return your product for a full refund. The product must be shipped back prior to your money being returned. Full refunds after delivery are only for faulty/damaged products.
Returned Product Policy: Once I receive the product or costume any necessary alterations will be made to avoid selling a copy of the client's character out of courtesy.
Premature Cancellation Policy: If the client decides to cancel their slot before the project is ready, they will get a partial refund. This refund will NOT include the 30% down payment if work has been started or materials purchased. If significant work has been done for the project, refunds may not be available. WildvsKings does not always have money laying around to instantaneously refund a large sum, depending on the situation, refund payment plans will need to be arranged.
Refunds: If I have gone over the agreed ETA date and work has not started at all you are permitted a full refund. Full refunds are only for faulty products or failure to start work within agreed timeline from me. If you cancel even though work has begun that will result in a partial refund that reflects the labor completed.
Deadline + Rush Fee Policy: Guaranteed deadlines are $500 USD additional to the price. Unless you pay for a guaranteed deadline your completion will correspond with your queue placement and when you pay off your slot. Failure to complete the work within the guaranteed time will result in the rush fee being refunded.
*PLEASE NOTE* I am a one person fursuit company. I do not have a team of employees or 3D printing machines. Each fursuit is hand made with love, carefully, and thoughtfully. I personally respond to every email and message sent. Please keep this in mind, I work hard but I also am not a machine or giant team.
Payment Plans:
30% DEPOSIT REQUIRED;
Payments after the initial 30% deposit can be made at your leisure, there is no late fee for taking time to pay off your project* Please contact me after sending a payment so I can confirm I received it.
The client is expected to make payments and pay off their project in full before receiving the fursuit. If you need a longer payment plan or something comes up I do my best to accommodate.
* If I do not receive payment from a client or hear from them for 2 years you forfeit your money and project *
Payment Options: I offer payment through Paypal (International only), CashApp, or Zelle. 18+ and up to order.