Warsaw Library Questionnaire
The Warsaw Library is looking for your input to help to build their 2017 Strategic Plan. The following questionnaire asks about your thoughts, opinions, and current views regarding the library. Your responses will be used to help influence goal development as the library plans for the future. Your responses will be anonymous and no identifying information will be published or used beyond the scope of this planning process. This questionnaire will take approximately 5-10 minutes to complete. Thank you for your time and support.
On average, how often do you visit the Warsaw library in a typical month?
0 visits per month (I do not visit the library)
1-2 visits per month
3-4 visits per month
5 or more visits per month
In general, how well does the Warsaw library meet your needs?
Not so well
Not at all well
Comments regarding how well the Warsaw library meets your needs:
In general, what are the main reasons you visit the Warsaw library?
Books/Audiobooks (browse, checkout, pickup holds, etc.)
DVDs (browse, checkout, pickup holds, etc.)
Computers/WiFi (use library computers and/or wifi)
Programs (attend adult, teen, or children’s programs)
Space (use of tables/chairs and workspaces)
Overall, how satisfied or dissatisfied are you with the customer service you have experienced at the Warsaw library?
What one word would you use to describe the Warsaw library?
In your opinion, what one change would you make to improve the Warsaw library?
In your opinion, how convenient are the Warsaw library hours?
What additional programs and/or services would you like to see offered at the Warsaw library?
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