Prahran Veterinary Hospital Client Survey
The telephone is answered by the third ring.
How promptly are your phone calls answered?
Rarely
Always
The telephone is answered in a friendly manner.
Rarely
Always
The hours we are open are convenient
Rarely
Always
The hours we are open are convenient
Are we open at times that are suitable for you?
Not Open Long Enough
Convenient
The atmosphere on entering is warm, friendly and inviting.
How do we make you feel as you enter?
Not Friendly
Friendly
I am seen within 15 minutes of arrival.
Rarely
Always
The staff show concern about my pet.
Rarely
Always
Any questions I have are answered to my satisfaction.
Do we actually address the concerns you have?
Rarely
Always
Information provided is relevant & easy to understand.
Do we communicate effectively with you?
Rarely
Always
The overall quality of service is high.
Not good
Very good
The hospital is clean, tidy and fresh
Dirty
Clean
The service I receive represents good value for my money.
Poor value
Good value
How likely are you to recommend us to friends or colleagues?
Not likely
Very likely
If you were the manager of Prahran Vet Hospital, what would be the one thing you would do to make it better.
Your answer
Please enter any comments you would like to make
If you would like to be contacted about your comments, please enter either a telephone number or email address.
Your answer
It would be convenient for me if my pet's surgical procedures could be scheduled on the weekend
Currently elective surgery is performed Monday to Friday
Strongly disagree
Strongly agree
Submit
Never submit passwords through Google Forms.
This form was created inside of Prahran Veterinary Hospital. Report Abuse - Terms of Service - Additional Terms