This a short questionnaire which is part of a market research process for a Swazi ecommerce website. Please take a few minutes of your time to respond to the following questions.
How long have you been using the Internet?
Less than 1 year
Less than 5 years
Less than 10 years
More than 10 years
What device do you use mostly to access the Internet?
PC / Laptop
How many hours do you spend on the Internet a day?
Less than 1 hour
1 - 2 Hours
2 - 4 Hours
5 - 6 Hours
More than 6 hours
Which (time of day) do you normally access the Internet?
Early Morning (Midnight to 6AM)
Before Lunch (6AM to 1PM)
After Lunch (1PM to 6PM)
All Day (6AM to 6PM)
At Night (6PM to Midnight)
Where do you use the Internet the most?
At work / business office
Public WiFi Hotspot
How comfortable do you feel using the Internet?
I am OK with it
What do you use the Internet For?
Do you know any Swazi eCommerce Website(s)?
If yes, please name it/them.
Have you ever bought anything online?
If you have never purchased anything online, why. Please share the reason(s)
I do not know any eCommerce website
I do not understand how eCommerce works
The ecommerce websites I know do not have the right product selection
Products are too expensive
Internet costs are too high
I do not trust online shopping
I cannot pay online
There are no delivery services offered
The customer service is poor
The website is slow to load
The website is not easy to use
Would you buy online?
How much (on average) would you be willing to spend per week shopping online if it were possible?
Up to E200
Up to E500
Up to E1,000
Up to E2,000
Which of the following would you buy online?
Mobile Phones & Accessories
Please select your age group
Less than 10 years old
Between 10 and 20 years old
Between 20 and 30 years old
Between 30 and 40 years old
Between 40 and 50 years old
Between 50 and 60 years old
Above 60 years old
Please select/state your nationality
Which (of the listed below) towns is the closest to where you live?
Please select your education level
Up to High School Level
Up to Degree Level
Up to Masters Level
Up to Doctorate Level
Up to Vocational Training Level
Your Email Address
Your Mobile Phone Number
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