Complaints Lodgement Form- Version 1.0 May 2026
Complaint means a problem or issue which has not been resolved through discussion and progresses to a written grievance. Appeal means a request to the ICAE for a review of a decision. Also see Appeals form https://tinyurl.com/y825ua5f
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Personal Details
Title *
First name *
Last name *
Email *
Address *
Contact phone number *
Include area code/country code
Course/Unit/Module Details
Code/Title
Date commenced
Complaint Details
Please tick the following areas to which your complaint relates *
Required
 Please outline the nature/circumstances of your complaint *
Please email any supporting documents to info@icae.edu.au
Does your complaint involve another person (e.g. Trainer/Assessor/other student) *
If yes please provide their name
Does your complaint involve witnesses *
If yes, please provide the the name/s and contact details of all witnesses who are willing to support your claim
Include name, address, email and telephone
What actions have you taken, in an attempt to resolve this matter *
What action/resolution would you like to see occur/implemented *
Declaration
By typing my name below, I declare I have read and understood the International College of Advanced Education Complaints Policy and I declare that the other party to the complaint may be contacted in an attempt to resolve the issue.  I agree that International College of Advanced Education may conduct independent evaluation checks and that I may be requested to submit further information upon request or attend a meeting to discuss this matter further. *
I have emailed supporting documentation to info@icae.edu.au *
Required
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