KAJIAN KEPUASAN PELANGGAN PEJABAT DAERAH DAN TANAH MUALLIM
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MAKLUMAT ASAS PELANGGAN
1. Kategori Pelanggan
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2. Jantina
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3. Umur
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Tujuan Berurusan
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PENYAMPAIAN PERKHIDMATAN
1. Layanan Pegawai yang anda temui
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2. Layanan yang diterima semasa berurusan di kaunter
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3. Maklumat dan penjelasan yang diberikan oleh pegawai bertugas
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4. Apakah pandangan anda mengenai ruang menunggu yang disediakan
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5. Apakah pandangan anda mengenai kemudahan tandas yang disediakan
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6. Apakah pandangan anda mengenai papan tunjuk arah di bangunan ini
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7. Apakah pandangan anda mengenai tahap kebersihan di bangunan ini
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8. Tempoh masa diambil semasa berurusan
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9. Tahap perkhidmatan yang diterima secara keseluruhannya
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10. Cadangan Penambahbaikkan
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