Order Gispo's support service
Gispo's support service platform where you can get personal help and support for problems with open source GIS software (QGIS, PostGIS, GeoServer, QField, Mergin Maps, GDAL/OGR and MapProxy). You can send questions to support@gispo.fi

We offer three kinds of support packages:

Basic - 2000€ (+ VAT) / 15 support hours per year
Pro - 6250€ (+ VAT) / 50 support hours per year
Enterprise - ask for an offer  / customized 

All of our support packages cover the whole personnel of your organization, but if you will, you can also purchase the service only for your team or for yourself.

Gispo's response time in Basic and Pro packages is eight hours (from 9.00 am to 5.00 pm GMT +2) and the estimated processing time is 0,5-2 hours. We will send support usage report every six months.

One purchase period is 12 months at a time. When the support is nearing its closure, you can lay it off (length of notice two months) or it will automatically start another purchase period of 12 months. We will send you an automatic email when your support is nearing its closure.
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Choose a support package *
Online support clinic
Do you need an online support clinic?

Online support is, for example, a 1-2 hour remote workshop on the topic or question the customer wants, where Gispo's GIS expert gives advice and instructions on how to do the work. Support can also be provided by e-mail.

The online support clinic can be purchased without a separate support service contract. The price of the online support clinic is determined by its duration at 300 € (+VAT) / hour.

Do you need an online support clinic?
Some more information about your need for support
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