Terryville Public Library Patron Survey
Please take a moment to participate in this anonymous survey about the library. All questions are optional.
1. I am a resident of:
1a. Do you have a library card?
1b. If NO, why not?
Your answer
1c. On average, how often do you visit the library?
2. Have the frequency of your visits to the library been impacted by the reduction of library service hours?
2a. If YES, please share how your experience has changed because of the new schedule.
Your answer
3. When you are at the library, how often do you engage in the following?
Less than once a month
Several times a day
Use library computers
Use your laptop
Do research for an assignment
Search for items in the catalog
Use a library database
Ask a librarian for help
Check out DVDs
Check out books/magazines
Check out other library materials
Read a newspaper/magazine
Participate in a library program
Study alone
Study with friends
Listen to music
4. When you use a library computer, how often do you do the following?
Less than once a month
Several times a day
Find books/articles
Check Facebook or other social media sites
Use presentation software (PowerPoint)
Use word processing software (Word)
Use the library website
Check e-mail
Watch online videos/DVDs
Conduct job search
4a. If you added OTHER, please describe.
Your answer
5. How would you rate the following library services (excellent, good, fair, poor, Don't know/not applicable)
Don't know/Not applicable
Customer service
Collection (books, DVDs, music, newspapers, magazines, etc.
Programs (classes, storytimes, etc.)
Online services (website, catalog, research databases, etc.)
ILL (interlibrary loan)
Library policies
Computers and printers
Internet access
Fax service
Notary public
Overall, how would you rate the library?
6. How important is each of the following library services to you?
Very important
Somewhat important
Not important
Don't know/Not applicable
Borrowing materials (books, DVDs, music, etc.)
Reference (research assistance from librarians)
Programs (classes, storytimes, etc.)
Computers and printers
Help using computers, printers, etc.
Study rooms/reading areas
Community meeting rooms
Internet access
Interlibrary loans
Online services (website, catalog, research databases, etc.)
Newspapers and magazines
Homebound services
Overall, how important is the library to your family?
Overall, how important is the library to the community?
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