Having Problems?
Your experience with us, is very important - After completing the form, we will process your replacement immediately :)
Email *
When did you receive your Order? (Month, Day, and Year)
Cooking Cycle (Time & Temperature (i.e. 24hrs @ 70C) *
Problem you are experiencing? (i.e. "My Wave is randomly shutting off during a 24 hour cook.") *
When did you first experience the problem? (i.e. "On my first cook and roughly 2 hours in...") *
Order Number *
Profession
Full Name *
Address (Street Number & Name, City, State, Zip Code) *
Telephone Number *
How was your experience with the process? *
Any additional comment, you want to add?
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