Chromebook Damage Form
Please use this form to report damage to student Chromebooks. Reports are automatically sent to the HMS Library, Tech Services, and HMS Administration. You will also receive a copy of the completed form via email. Please provide as much detail as possible.
Student building / homeroom
Asset Tag Number
This is the 8-digit barcode number on the bottom of the Chromebook: 2013####
Dell Service Tag Number
This is the number imprinted on the bottom of the Chromebooks above a barcode.
Will not turn on
Web Filtering issue (GoGuardian/iBoss)
Keyboard issue (missing keys, not working)
Touchpad not working
Dead battery/Power issues
Audio/headphones not working
Not connecting to school network
Not connecting to home network
Login issues (username/password)
Detailed Damage Description
Describe the damage in detail, or provide more information on what is happening when using the Chromebook
Please explain what happened just before the Chromebook was damaged.
A copy of your responses will be emailed to the address you provided.
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