Location, closeness to family, access to public transportation and parking availability
Cleanliness, hygiene
Details on food: quality, ability to meet special dietary needs, nutritional value, choices
Recreational activities: variety, ability to engage residents in activities
Pricing, affordability, cost to resident/family
Visitation and outing policies
Availability of religious services, chapels and activities
Number of beds per room
Laundry policies
Ability to care for residents with special care needs (e.g., Alzheimer’s, dementia)
Safety, security and emergency policies for residents and visitors
Staff treatment of residents
Staff trainings, certifications, and background checks
Feedback from current/previous residents and families
Staffing levels or ratios: use of per diem workers; turnover, night/weekend staffing