Chromebook Repair Request
Please use this form to request Hardware support for an Alpena Public Schools Chromebook. Hardware is considered the device itself which includes charging issues, accidental damage - including a broken screen or keys not working, etc.

Please Note: All recipients of a device were provided insurance information to protect against accidental damage. Some items may/may not be covered by insurance and if insurance wasn't purchased, the parent/guardian may be responsible to cover the cost of the repairs.

This form is NOT to report website, software, or "how do I" issues. For those questions - please contact your child's teacher.
Parent/Guardian Name *
Your answer
Child's name *
Your answer
Child's school *
Please provide your best contact method (phone number or email address). Please note - email is the preferred method if possible. *
Your answer
ID number of the damaged Chromebook (on the bottom of the device. Typically in the format LCP-xxxx or via a red asset tag) *
Your answer
What damage/hardware issue are you reporting? (check all that apply) *
Did you purchase the optional device insurance? *
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