Survey on Tourism Sector Post COVID-19
COVID-19 Tourism Industry Survey where we would capture your opinion about the current Industry challenges and the recoveries. This survey will reveal the detailed scenario of all the stakeholders in the Tourism Segment and the challenges faced by them for taking a favorable policy decision by the Policy Makers e.g. Ministry of Tourism and Ministry of MSME and tweak the policy guidelines so that the support mechanism reaches to the last mile. Your identity will not be divulged. This survey will take maximum of 3-5 minutes of your valuable time to be filled up. Once completed you receive the login information to the Webinar via mail as well as via Welcome Screen.
Kindly specify your Sector
Adventure & Outdoor
Spiritual attractions and Conferences
Culture and Heritage
Hotels and Lodges
Logistics and Transport
Motels and other Accomodations
Tour Services and Support
Holiday parks or Motels or Hotels
Region of Operation
Business Size in Normal Year in terms of Revenue
Below Rs 5 Crore
Below Rs. 50 Crore
Below Rs. 250 Crore
In addition to your IATA membership, are you a member of any other industry associations?
India Association of Tour Operators (IATO)
Association of Domestic Tour Operators of India (ADTOI)
Adventure Tour Operators Association of India (ATOAI)
India Tourist Transport Association (ITTA)
Travel Agents Association of India (TAAI)
Hotel Association of India (HAI)
Federation of Hotel & Restaurant Association of India (FHRAI)
Indian Heritage Hotel Association (IHHA)
Current status of your business – What are you doing in response to the collapse of tourism demand?
Staying in business pretty much as is, with some adjustments
Re-purposing or pivoting to other business opportunities
Sharply reducing business size and capacity, but continuing to operate
Scrambling for Capital and want to survive
Placing the business in hibernation for the foreseeable future
Ceasing trading altogether and folding the business
The mitigating actions you are taking – If you are still trading, what are you doing to adapt to the current and expected trading environment under the COVID-19 event?
Mothballing Assets (temporarily retiring or capacity from use)
Reducing other costs
Looking for Govt. Support measures
Your staff – To what extent are you reducing your staffing levels because of COVID-19 (excluding any normal seasonal changes)?
Let them all go
Your staff – Are you maintaining contact with the staff you are letting go, with a view to employing or pointing them to other opportunities in future?
Other matters impacting your business - Other than lack of demand, what matters have arisen that are impacting your business in the COVID-19 period?
Ability to pay your creditors and cashflow commitments (e.g. Payroll, Rent and other Statutory Obligations)
Non-payment or delayed payment by your debtors
Difficulty accessing Finance
Managing Staffs locally but migrants labours are not available
Costs of raw materials and labors are going up
Demand had depleted and very less customers
Your current recovery intentions - We don’t know what pathway the COVID-19 period will take – we know the depth, but not the duration. Even so, what do you expect to do once we get into recovery?
Quickly scale-up operations to the former levels
Gradually scale up opearation to a level aligned to returning demand
Restart with a different business model and reinvented offer
Will not re-enter business
Government support measures - What support packages the Government has put in place have you tapped into or do you plan to tap into?
Wage Support-Employer Wage Subsidy Scheme
Wage Support- Essential Workers Leave payment Scheme
Support in accessing Finance, including Margin Money Guarranty Scheme
Support to SCST Scheme
Tax Relief Measures (Direct as well as Indirect taxes)
Do you have Udyog Aadhar Memorandum Number
Never Heard of this
Additional actions from Government - What further actions would you like to see the Government take that will BEST support your business through the current and expected trading environment under the COVID-19 event?
Extend Wage subsidy beyond 12 Weeks
Improve PMEGP Scheme to make it more effective for Tourism Businesses
Provide deferred Tax Arrangements for Business
Provide Fee and Concession Relief (Central and Local Govt.)
Freeze Local Govt. Rate Increases
Provide the temporary work opportunities for the staffs lost their jobs
Provide support for the fixed business costs like rents and leases
Provide the working capital loans with subsidies
Any support any of the associations given to you through this COVID-19 period? Kindly write in brief
In the COVID-19 period, are you doing specific things that will improve your business in the long term, such as improving your sustainability performance, looking at how you can be part of the reimagined tourism industry, developing new opportunities, etc.? Kindly write in brief
Any other comments - Are there any other comments you would like to make?
A copy of your responses will be emailed to the address you provided.
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