Scribeomatic Bug Report Form
Bugs in scribeomatic are highly dependent on the media format and details of the FCPXML file, so a bug like "the transcription timing was wrong" is impossible for us to solve. There is many different ways media can have its timecode embedded and this can cause issues. Please send us as much information as possible. If you need to send us an FCPXML please select exactly the same items in FCPX that you dragged into Scribeomatic then select export XML from the FCP X menu.
If Scribeomatic crashes, the next time it starts it will ask to send the crash log to us, please allow it to do that.
To send us file including the FCPXML and media please use this dropbox request page. it is fine to send us large files through this:
Scribeomatic Build number
FCP X version number
Type of bug
Timing of transcription is wrong or transcription is incomplete
Crash or hang bug
Media won't load or won't display / problem loading FCPXML from FCP X
Transcription quality problem
How did you load the media into scribeomatic?
Dragged files or folders from the desktop
Dragged individual clips from an event into Scribeomatic
Dragged an event into Scribeomatic
Dragged a project into Scribeomatic
Dragged a library into Scribeomatic
Type of clips
Loose audio files
Video files with audio embedded
Media codec / camera (if applicable)
Problem is reproducible?
Description of problem
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