SPS LEARNER SATISFACTION SURVEY 25/26

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SPS Training Learner Satisfaction Survey

Please complete the following survey to tell us about your experience with SPS Training.

1. Learner Name

2. Your course: *

4. Your Tutor/Trainer *

3. The area you live (please tick) *

4. Your Teaching and Learning *

Excellent

Very Good

Good

Average

Poor

How would you rate the information received before the course?

How would you rate the teaching on the course?

How would you rate the learning environment (online platform or classroom)?

How would you rate the way staff treat you?

How would you rate the way staff respond to your views?

How would you rate the support you got on your course?

How would you rate your overall satisfaction with your learning?

Excellent

Very Good

Good

Average

Poor

How would you rate the information received before the course?

How would you rate the teaching on the course?

How would you rate the learning environment (online platform or classroom)?

How would you rate the way staff treat you?

How would you rate the way staff respond to your views?

How would you rate the support you got on your course?

How would you rate your overall satisfaction with your learning?

5. What difference has your course with SPS made for you? *

Much Improved

Somewhat Improved

No Change

Somewhat Worse

Much Worse

Your confidence

Your health and well-being

Your Digital skills

Your ability to progress into work

6. Has the course contributed towards your personal goals, work goals or learning goals? *

Very much

Somewhat

Not at all

I am a little further from my goals

I am much further from my goals

7. Please tick EVERY type of support that you received (tick all that apply) *

I was able to identify the right course to progress my learning

I was able to develop my employability skills (CV, Interviews etc)

It will help me to move into volunteering

It will help me to move into employment or get a promotion

I was shown how to access other support services (budgeting, housing etc.)

I was helped to get an interview with a Careers Adviser

None of the above

Required

8. Which ONE option was the main outcome from doing your course? (tick one only) *

My confidence increased

Improved my skills for progressing into further learning

Improved my skills for work

Improved my physical health

Improved my mental health and wellbeing

Improved my skills to be able to participate in community life

Increased my understanding of democratic values

Improved my skills for independent living

Improved my ability to support a child's learning

I didn't achieve any outcome listed above

8a. Which one main option would you describe as your MAIN next step? *

Enrol onto a non-qualification course

Enrol onto a qualification course or Skills Bootcamp or Apprenticeship

Actively search for a new job

Start a new job

Participate more in the community or volunteer

Other (none of the above)

9. Did you feel respected, valued and treated fairly by the learning providers staff and delivery team? *

Yes

10. Did you feel safe or unsafe during the course? *

Safe

Unsafe

11. What did you like most about your course?

12. What did you like least about your course?

13. Any other comments?

14. Do you live in Cambridgeshire or Peterborough? *

Yes

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