eRETA User Account Request Form (Step 1 of 3)
GSA Associates who are not in PBS: If you are/will be an Interfund RWA customer, please continue to review the instructions and fill out the online form below.

GSA/PBS Associates: Do not complete this form. eRETA is an external RWA Portal for RWA customer agencies only. GSA/PBS Associates should request access to RETA within the PBS Portal. Go to to request access or contact your regional RWA manager for help.


In order to obtain access to eRETA and receive a User ID, each user must complete all three of the following steps:

Step 1) Complete all required fields below and agree to the "GSA IT General Rules of Behavior" and acknowledge the eRETA Access Rules.

Step 2) Complete the "eRETA Application Clearance Verification Form" available at This form is required by GSA's Personnel Security Office. Because this form requests Personally Identifiable Information (PII) please only share it with your Agency's Personnel Security office (or Human Resources Office) and then send it to GSA's Personnel Security Office. Full instructions on how to submit this information to GSA securely are provided on the Clearance Verification Form.

Step 3) After your request has been processed and your clearance verified**, the GSA National Application Helpdesk will send a "Welcome to eRETA" email to the email address you provided. Follow the steps in that "Welcome to eRETA" email to finalize your account.

**Due to multiple offices which each handle a different aspect of the application process , we cannot provide an expected turnaround time between Step 2 and 3. If you completed the Step 2 Clearance Verification Form more than 10 business days ago, please do NOT re-submit this form (Step 1 of 3) again. Instead we suggest you contact your Personnel Security Office or Human Resources Office to confirm Step 2 of 3 was forwarded to the GSA Personnel Security Office.

It is important to click the "Submit" button at the bottom of this form to ensure GSA receives your request.

Contact Information
Enter your name, work phone number, work address, and valid work email address so we can create your user profile. Your email address will serve as your User ID in the future.
First Name *
Your answer
Last Name *
Your answer
Email Address (which will also be your user ID) *
Only Federal Government issued email accounts ending in .gov, .mil, or .edu (Dept of Education only) will be accepted.
Your answer
Work Address Line 1 *
Your answer
Work Address Line 2
Your answer
City *
Your answer
State *
Your answer
Zip Code *
Your answer
Work Phone Number *
Your answer
Agency Bureau Code(s)
Enter the primary Agency Bureau Code (ABC) you will need access to in eRETA. This is likely the ABC that represents the agency bureau you work for. If you will need access to more than one ABC in eRETA, enter those additional ABCs in the second field and separate multiple entries by commas.

NOTE: As of July 2013, eRETA has converted over to the new FIVE (5)-digit Agency Bureau Code that the entire federal government will be transitioning to. Please be sure to enter the appropriate 5-digit code on this screen. For most federal agencies the 5-digit code just includes a leading "0". To review valid five-digit Agency Bureau Codes please visit and locate the "eRETA Agency Bureau Codes" file under "Step 1" of the eRETA Account Request Process"

Primary Agency Bureau Code *
Your answer
Additional Agency Bureau Code(s)
Provide Additional ABCs you would need access to, separated by commas.
Your answer
Read Only or Data Entry Role
Please identify what user role you will need in eRETA. The role descriptions are as follows:

Read Only - allows read only access to all RWAs tied to the Agency Bureau Code(s) you have requested access to. This includes the ability to download reports into Excel, open documents uploaded in the eRETA Documentation Tool, and the ability to quickly access estimates, RWAs, financial information, and more linked to each RWA

Data Entry - this provides the same access as the Read Only role above, PLUS allows users to enter and submit new project or service needs (known as “RWA Work Requests”) to GSA, PLUS allows users to enter and submit RWA information (equivalent to Page 1 of the RWA 2957 Form) for new or amended RWAs to GSA.

NOTE: To request the Data Entry user role, you must be authorized to submit RWA Work Requests or RWAs (new or amended) on behalf of your agency.

What user role do you need? *
Please read the role descriptions above.
Existing Portal Access
Select the current application(s) below to which you have access. *
If you already have access to eOA and/or ePM, you may not need to complete the Step 2 - "eRETA Application Clearance Verification Form". The eRETA team will advise as necessary.
Agreement to "GSA IT General Rules of Behavior" and Acknowledgement of eRETA Access Rules
I agree to abide by all security policies, standards, and procedures of my agency. I have also read and agree to abide by the GSA IT General Rules of Behavior. I understand that GSA may monitor and audit my account usage and that using the system constitutes consent to such activities. I agree to use the system only for authorized purposes related to official business. I further agree that I am authorized to review information about Reimbursable Work Authorizations (RWAs) for all Agency Bureau Code(s) I have indicated on this form. Lastly, should I leave my agency or transfer to another department, I agree to immediately notify to have my account terminated.
Check the box next to "Agree" below to confirm you have reviewed and agree to the "GSA IT General Rules of Behavior" as well as to the "eRETA Access Rules" statement above *
A copy of the "GSA IT General Rules of Behavior" is available at
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