eRETA User Account Request Form (Step 1 of 3)
GSA Associates who are not in PBS: If you are/will be an Interfund RWA customer, please continue to review the instructions and fill out the online form below.

GSA/PBS Associates: Do not complete this form. eRETA is an external RWA Portal for RWA customer agencies only. GSA/PBS Associates should request access to RETA within the PBS Portal. Go to to request access or contact your regional RWA manager for help.


In order to obtain access to eRETA and receive a User ID, each user must complete all three of the following steps:

Step 1) Complete all required fields below and agree to the "GSA IT General Rules of Behavior" and acknowledge the eRETA Access Rules.

Step 2) Complete the "eRETA Application Clearance Verification Form" available at This form is required by GSA's Personnel Security Office. Because this form requests Personally Identifiable Information (PII) please only share it with your Agency's Personnel Security office (or Human Resources Office) and then send it to GSA's Personnel Security Office. Full instructions on how to submit this information to GSA securely are provided on the Clearance Verification Form.

Step 3) After your request has been processed and your clearance verified**, the GSA National Application Helpdesk will send a "Welcome to eRETA" email to the email address you provided. Follow the steps in that "Welcome to eRETA" email to finalize your account.

**Due to multiple offices which each handle a different aspect of the application process , we cannot provide an expected turnaround time between Step 2 and 3. If you completed the Step 2 Clearance Verification Form more than 10 business days ago, please do NOT re-submit this form (Step 1 of 3) again. Instead we suggest you contact your Personnel Security Office or Human Resources Office to confirm Step 2 of 3 was forwarded to the GSA Personnel Security Office.

It is important to click the "Submit" button at the bottom of this form to ensure GSA receives your request.

Contact Information
Enter your name, work phone number, work address, and valid work email address so we can create your user profile. Your email address will serve as your User ID in the future.
First Name
Your answer
Last Name
Your answer
Email Address (which will also be your user ID)
Only Federal Government issued email accounts ending in .gov, .mil, or .edu (Dept of Education only) will be accepted.
Your answer
Work Address Line 1
Your answer
Work Address Line 2
Your answer
Your answer
Your answer
Zip Code
Your answer
Work Phone Number
Your answer
Agency Bureau Code(s)
Enter the primary Agency Bureau Code (ABC) you will need access to in eRETA. This is likely the ABC that represents the agency bureau you work for. If you will need access to more than one ABC in eRETA, enter those additional ABCs in the second field and separate multiple entries by commas.

NOTE: As of July 2013, eRETA has converted over to the new FIVE (5)-digit Agency Bureau Code that the entire federal government will be transitioning to. Please be sure to enter the appropriate 5-digit code on this screen. For most federal agencies the 5-digit code just includes a leading "0". To review valid five-digit Agency Bureau Codes please visit and locate the "eRETA Agency Bureau Codes" file under "Step 1" of the eRETA Account Request Process"

Primary Agency Bureau Code
Your answer
Additional Agency Bureau Code(s) / Existing External Portal Access
Provide Additional ABCs seperated by commas; Also if you already have a user ID and password to the External Portal for another application (e.g. eOA, ePM, etc), note that information below and indicate which system you currently have access to. You do NOT need to complete step 2 at this time unless notified by the eRETA business line.
Your answer
Agreement to "GSA IT General Rules of Behavior" and Acknowledgement of eRETA Access Rules
I agree to abide by all security policies, standards, and procedures of my agency. I have also read and agree to abide by the GSA IT General Rules of Behavior. I understand that GSA may monitor and audit my account usage and that using the system constitutes consent to such activities. I agree to use the system only for authorized purposes related to official business. I further agree that I am authorized to review information about Reimbursable Work Authorizations (RWAs) for all Agency Bureau Code(s) I have indicated on this form. Lastly, should I leave my agency or transfer to another department, I agree to immediately notify to have my account terminated.
Check the box next to "Agree" below to confirm you have reviewed and agree to the "GSA IT General Rules of Behavior" as well as to the "eRETA Access Rules" statement above
A copy of the "GSA IT General Rules of Behavior" is available at
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