AVDS Troubleshooting Guide

I'm sorry that you're having problems with your AVDS system. To help you solve the problem, I'll guide you through the process step by step.

If you prefer to work directly with our technical support staff, you can always contact us 24/7 at:
Phone: 888-838-8230
Email: support@in-advantage.com

Let's get started! First, what sort of issue are you seeing? *

Audio/Video signal problems.

I'm unable to connect to the system with the AVDS Client or a Node is offline.

I have an amber error status in the AVDS Client.

I'm having a Fiber Integrity Test (FIT) failure

I've just installed a new Node in my system or I'm swapping Nodes.

What is your name? (optional)

Your answer

What is the serial number of the aircraft we're troubleshooting? (optional)

Your answer

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