OMNY Rider Survey
OMNY is the new fare payment system for the MTA. Currently, OMNY is available at all 4, 5, 6 stations between Grand Central-42 St and Atlantic Av-Barclays Ctr, and on all Staten Island MTA buses. To use OMNY, just tap and go with your contactless credit, debit, or reloadable prepaid card, or use the digital wallet on your smart phone, smart watch, or other wearable device. For now, OMNY is available on a full-fare, pay-per-ride basis. We will introduce more fare options as we roll out to more stations and buses. If you use a different fare option (time-based pass, reduced fares, student fares, etc.), you can continue to use your MetroCard until OMNY supports those fare options.

Between now and the end of 2020, we will expand OMNY to all subway stations and buses in New York City, allowing you to have faster and more convenient trips. Over time, OMNY will also be available for commuters on Metro-North Railroad and Long Island Rail Road.

We are currently in the pilot phase of the OMNY rollout. As we begin to expand to more locations throughout New York City, we want to hear from you. Please take a few minutes to fill out the survey. Your feedback is invaluable to us and will help us make future improvements throughout the OMNY rollout.

Do you know about OMNY? *
Have you used OMNY? *
Will you use OMNY once more stations and fare options are available? *
Do you know that the MTA is rolling out tap and go to pay for the subway and bus? *
Do you know how to tap and go to pay for the subway and bus? *
Have you used contactless technology to make payments before? *
Do you have a contactless credit, debit, or reloadable prepaid card? *
Do you have a smart phone, smart watch, or other wearable device, equipped with a digital wallet?
Do you know if your subway or bus station is equipped with OMNY? *
On a scale of 1-5, how do you feel about using contactless technology to ride the subway and bus? *
If you answered 1 or "Negative" on the previous question - tell us why.
Your answer
Do you think OMNY will improve your rider experience? *
Tell us why?
Your answer
Do you have concerns about using OMNY?
Your answer
Anything else you’d like to share?
Your answer
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