The Office of Employee Engagement and Labor Relations Customer Service Feedback Survey
Our staff is committed to providing the highest quality business operations and support services. We hope that your expectations are met in a timely, efficient, and courteous manner. Please take a minute to complete the survey as requested. The information you provide will be used to support our continuous improvement efforts. You may comment anonymously or request a response. Please feel free to include comments or suggestions for improvement.
Email
Your answer
How would you describe how the office helped you?
Please include to purpose of the contact.
Your answer
Please rate the quality of services provided. Read each statement below and check the box that best describes your answer.
Timeliness of service(s)
Exceeded my expectations
Fell short of my expectations
Extent to which the service or information requested was provided.
Exceeded my expectations
Fell short of my expectations
Extent to which staff was courteous and friendly.
Exceeded my expectations
Fell short of my expectations
Extent to which staff was knowledgeable.
Exceeded my expectations
Fell short of my expectations
Quality of service.
Exceeded my expectations
Fell short of my expectations
Comments/Suggestion for improvement:
Your answer
Date you contacted us:
MM
/
DD
/
YYYY
Would you like someone to contact you? If so, please specify the issue in the comments section above, and provide your name, location, and telephone number and/or email address below:
Your answer
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