Casavana Hotel Guest Satisfaction Survey
Casavana strives to make your stay in Havana as satisfying as possible. Please take a moment to complete this guest satisfaction survey and let us know what you think of Casavana. Your comments are important to us, and we appreciate you taking the time to share them.
Email address *
1. Please rate your overall satisfaction with your most recent stay at this hotel:
Bad
Good
2. Overall, how friendly were the hotel staff members?
Not friendly
Very friendly
3. Overall, how polite were the hotel staff members?
Not polite
Very polite
4. How quick was the check-in process?
Slow
Quick
5. How clean was your room upon arrival?
Not clean
Very clean
6. How well did the housekeeping staff clean your room?
Not clean
Very clean
7- Overall, how quickly did the hotel staff respond to your requests?
Slow
Very fast
8- How delicious was the hotel breakfast service?
Bad
Delicious
9. How affordable was your stay at our hotel?
Not affordable
Very affordable
10. How affordable was the hotel breakfast service?
Not affordable
Very affordable
11. How likely are you to stay at our hotel again?
No
Yes
12. How likely is it that you would recommend our hotel to a friend or colleague?
Not recommended
Very recommended
13. Do you have any other comments, questions, or concerns?
Your answer
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