Quantum Bass Center Customer Survey
Thank you for providing feedback! Our inventory and services are really about you, our customers, and we really appreciate knowing what you want and need! We wish to express our thanks for your time in the form of a $5 coupon code for our web store, which you will find on the response submitted page when you have completed the survey. Thank you for being a Quantum Bass Center customer!
How did you originally find out about Quantum Bass Center? *
What types of items have you purchased from Quantum Bass Center in the past? *
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Have you ever used our online store, Quantum Bass Market? *
Do you visit our web site, www.quantumbasscenter.com? *
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Do you feel Quantum Bass Center contributes an important presence to the string community in Houston? Please choose the option that most closely describes your impression. *
We are housed in an old, funky arts building. What are your feelings about Quantum Bass Center's facility? *
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Quantum Bass Center constantly researches market prices on strings in order to offer the lowest prices of any authorized dealer (not drop-shippers on Amazon), yet, sales of strings on our web store are less than 1% of sales transactions. Can you offer any insights? *
We are curious as to how we can maintain and widely advertise one of the largest collections of double basses on the continent, yet see long stretches of time with very low interest. Can you offer any insights? Feel free to elaborate under "Other". *
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We are located very near the Theatre District, where the majority of local professional string players work, and stock strings and accessories for all instruments. How could we get more violinists, violists, and cellists to stop by?
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Orchestra teachers and students: if you needed our services to repair your school instruments or to recommend as a place for your students to rent, what types of advertising would get you to notice us? Any magazines or sites we should be advertising in? How would your newly-enrolled orchestra students find us?
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What are your feelings about Quantum Bass Center's prices? *
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Quantum Bass Center has a policy of clearly labelling instruments with prices, but not encouraging negotiation (negotiating instrument prices is more common). What are your opinions? *
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Please check whether your knew about these offerings from Quantum Bass Center. We are curious, as these programs have been developed in response to needs expressed, but few people take advantage of them. We wonder if people just don't know it's offered (they are described on the web site, however). *
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Which of these would you buy from Quantum Bass Center, but to your knowledge, we do not currently offer it? Please check categories, then list specifics under "Other". *
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How can we best encourage customers to give more feedback on their wants and needs, and suggestions for how we can serve you better? *
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Which of our platforms do you think we should improve or expand in order to increase customer interaction? *
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When you see pieces of our advertising, what interests you the most? *
Sometimes, we post something about a bad repair or deceiving label that was done elsewhere (without naming names). What are your thoughts about this?
For whatever reason, the 'absurdist' humor we post gets more attention than our most elevated, best-researched informative posts. What are your thoughts about this?
The best way to increase a client base is always word-of-mouth. What, if anything, would prompt you to share with others encouraging them to discover Quantum Bass Center? Please check all that apply, then put the number of the MOST important thing under "OTHER". *
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If you are provided with easy ways to spread the word about QBC, how likely are you to take action (share a post, forward an email, post a flyer, etc)? *
I wouldn't do anything
I would take action to post/forward things I like/find important
Reaching new customers is one thing, but the heart of a business is its loyal clients. How can we earn your loyalty? *
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What do you find important about Quantum Bass Center that prompts you to interact with us? *
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If you were to spread the word about Quantum Bass Center, what would you tell a friend? *
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This survey is to help us figure out how to expand our reach and serve our customers - there is no need to give us your contact information. However, if you feel inclined to post some flyers, review products on our web store, and/or have a testimonial on our web site, leave your name and email below, and we'll be in touch!
Your answer
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