What a disaster! Your computer has failed, and you’re too busy to take it to the shop to get it fixed. Lucky for you, you’re covered with the IDEALTECH Pick-up & Return Service! We’ll pick-up your computer or hardware, replace or RMA it, and bring it back to you at your convenience, saving you time and money.

*Please fill and submit the form before our colleague contact you via Email or Phone
*Pack the hardware/Computer Rig then we will send GD Express to pickup the parcel
*RM50(Semenanjung Malaysia) / RM100 (East Malaysia) will charge to the customer if the hardware tested no problem here
*Please take note The FREE PICKUP AND RETURN SERVICES covered for all the products purchased from Ideal Technology Trading & Ideal Tech PC Sdn Bhd only.
Cash Bill Num. / or Date of Purchase *
*If you lost the purchase receipt/invoice, just key in the date you do payment or purchase
Please mention the product brand and model
*Example: ASUS B85M-G, if need pickup PC, then mention "whole PC"
Please explain more the problem you facing *
Example: "no display, after use other graphic card or onboard graphic. My Computer Spec as below: ....."
Full Name *
Full Address *
Pickup Location Address (if different with the above address)
*We will appointed GD Express to pickup the product from your place
Contact Number *
Email Address *
Lowyat Nickname (If got)
Available Day / Time for Pick Up Service
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