OFFICE INSURANCE POLICY:
You are responsible for knowing your insurance coverage. We are not familiar with your specific plan coverage so it’s important to know how your plan works. Always read the information booklet or other materials available from your benefits provider.
You should also be aware of your co-payment and deductibles. Co-payment — also called co-insurance — is the part of the bill you won’t be reimbursed for. Many dental plans have a percentage of the claim amount (typically 20 to 50 per cent) that is not covered by the dental plan. If your dental plan only covers part of the cost of your treatment plan, you’ll need to cover the rest.
If you have concerns as to whether or not a procedure will be covered under your benefits, kindly ask us to submit a pre-authorization to your plan. We may receive an immediate response but it normally takes between 2-6 weeks to receive a response. Keep it mind that majority of insurance plans will only send their response to the policy holder.
Remember: it is a courtesy of your dental provider to accept assignment of benefits from your insurance
company. Although we may try to the best of our abilities, it is unrealistic to expect the dental provider to know
your insurance coverage, frequency limitations or benefit maximums you may have.
MISSED APPOINTMENT/ LATE CANCELLATIONS: Please note that we require a minimum of 48 hours notice to change or cancel an appointment. The fee for short notice cancellation or missed appointments will result in a $50.00 charge to your account. This payment must be taken care of in order to reschedule an appointment at our clinic in the future.