Passenger Experience & Satisfaction Survey
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What is your age group?
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What is your gender?  
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Are you a Zimbabwean citizen?  
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What is your usual primary purpose for traveling?  
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Which route do you travel most *
What time of day do you prefer to travel?  
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How often do you fly with Air Zimbabwe?  
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How would you rate your overall flight experience?  
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 How do you usually book your flights?    
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Which sector do you frequently fly?
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How would you rate our cabin crew’s service?  
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How satisfied were you with the in-flight meals?  
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 What do you value most when choosing an airline?  
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Would you recommend Air Zimbabwe to others?  
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Which area of improvement should Air Zimbabwe priorities?
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