Outdoor Adventures Program Cancellation/Refund Request Form

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OUTDOOR ADVENTURES REFUND POLICY

Duke Outdoor Adventures reserves the right to cancel a trip or clinic due to inclement weather, natural disasters, or extenuating circumstances. In the event a trip must be canceled, a full trip refund will be provided.

Participants that wish to cancel their participation in a trip may receive a refund, at the discretion of the Outdoor Adventures program administrators, under the following conditions:

NO credits or refunds will be issued for trips not attended.
Re-selling, transferring or gifting your spot on any trip is NOT permitted
Cancellations that occur after the cancellation window will receive NO REFUND.

Please note, refund requests may take up to 4 business days to be processed. Once processed, refunds may take 48-72 hours to post to your account.

CANCELLATION WINDOWS

Single Day Trips - 10 BUSINESS DAYS prior to trip date
Multi-Day Trips - 15 BUSINESS DAYS prior to trip
Workshops - 2 BUSINESS DAYS prior to workshop date

*Please note this is ONLY for the Outdoor Adventures Program and does not apply to Fitness, Aquatics, or any other Rec & PE Program

*If you are trying to cancel a free program registration such as a belay class, please visit the MyRec Portal.

You can find instructions here - https://recreation.duke.edu/my-rec

Which are you requesting? *

Cancellation with Refund

Cancellation without Refund (past refund window)

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