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TollPerks Members Survey
Please take our brief survey to help us improve the program.
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* Indicates required question
How did you first learn about the TollPerks program?
*
When opening a TollTag account
NTTA newsletter (e.g., TollTag Insider or NTTA @ Work)
Social media (Facebook / YouTube / Instagram / X / LinkedIn)
NTTA.org
Event/Community Outreach (e.g., Pave the Way Day)
Word of mouth
While paying a toll bill (online or at an NTTA Customer Service Center)
TollPerks merchant
Don’t recall
Other:
What do you enjoy most about TollPerks?
*
High value sweepstakes ($500 gift cards for flights, national retailers, cruises, or Cowboy vs. Eagles tickets, etc.)
Gift cards (e.g., Starbucks, Amazon, Target, Fanatics, Home Depot, etc.)
Travel/Transportation perks (discounts for gas, airport parking, car washes, oil changes, tires, etc.)
Sports ticket discounts or entertainment (Six Flags, Medieval Times, etc.)
Restaurant discounts
What do you enjoy least about TollPerks?
*
Your answer
Where did you last hear about TollPerks?
*
Social media
NTTA newsletter (e.g., TollTag Insider, TollPerks or NTTA@ Work)
NTTA.org
Event/Community outreach (e.g., Pave the Way Day)
Word of mouth
Other:
How often do you visit TollPerks.com?
*
Weekly
Monthly
Few times per year
Rarely
I have never logged in
What would motivate you most to redeem points?
*
Retail/Shopping discounts
Local offers
Sweepstakes for high value digital gift cards for major brands/airlines (value starting at $500)
Digital gift cards for national wide chains (value between $10-$25 at Amazon, Starbucks, Target, etc.)
Entertainment/Sports (like concerts/live events)
Fuel savings
Groceries
Electronics
Other:
What rewards or brands would you most like to see added to TollPerks?
*
Your answer
When was the last time you redeemed any TollPerks points?
*
Last week
Last month
Over 60 days ago
Over a year
Why have or haven’t you redeemed your TollPerks points
?
*
Your answer
Overall, how satisfied are you with TollPerks?
*
Very Dissatisfied
1
2
3
4
5
Very Satisfied
How likely are you to recommend TollPerks to a friend?
*
Very Likely
1
2
3
4
5
Very Unlikely
Does TollPerks make you feel more positive about NTTA?
*
Yes
No
What could NTTA do to improve TollPerks?
*
Your answer
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