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General Patron Satisfaction Survey
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How often do you visit the library?
Daily
Weekly
Monthly
Every few months
A few times a year
Less often
Clear selection
How often do you use the library website?
Daily
Weekly
Monthly
Every few months
A few times a year
Less often
Clear selection
How often do you view the library's social media accounts? (Facebook and/or Instagram)
Daily
Weekly
Monthly
Every few months
A few times a year
Less often
Clear selection
Do you find the library website helpful?
Yes
No
Other:
Clear selection
Do you find the library's social media accounts helpful?
Yes
No
Other:
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Do you feel the library's hours of operation are satisfactory?
Yes
No
Other:
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How satisfied are you with the library's lending selection and services?
Dissatisfied
1
2
3
4
5
Very Satisfied
Clear selection
How satisfied are you with the library's computer and internet access?
Dissatisfied
1
2
3
4
5
Very Satisfied
Clear selection
How satisfied are you with the library's programming and educational services?
Dissatisfied
1
2
3
4
5
Very Satisfied
Clear selection
How satisfied are you with the range of literature available in the library?
Dissatisfied
1
2
3
4
5
Very Satisfied
Clear selection
Do you find the library staff helpful and friendly?
Strongly Disagree
1
2
3
4
5
Strongly Agree
Clear selection
Do you feel the library staff are able to answer your questions and assist you as needed?
Strongly Disagree
1
2
3
4
5
Strongly Agree
Clear selection
How would you rate the overall level of service provided to you at the library?
Insufficient
1
2
3
4
5
Excellent
Clear selection
How satisfied are you with the library overall?
Dissatisfied
1
2
3
4
5
Very Satisfied
Clear selection
Option 1
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