Citizens' Perception of Service Provision
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1. What is your age?
Your answer
2. What is the highest level of education you have earned?
3. Where do you reside? Please pick a municipality (jurisdiction) from the list below, or write one in below. For example: If you live in Olympia, mark Olympia. If you live outside of the city limits, answer "Other" and indicate the county in which you reside in below.
If you answered "Other" in Question 3, please specify.
Your answer
4. How long have you lived in your current jurisdiction?
5. Do you rent or own your current residence?
6. Do you work in the jurisdiction in which you reside?
7. Do you commute for work or leisure to any of the jurisdictions listed above in Question 3? Please check the names of the jurisdictions in the areas provided below. Check all jurisdictions to which you travel in the specified time (1-2 days; 3-4 days; 5-7 days out of a seven-day period). If you do not commute at all please see box below list.
1-2 days
3-4 days
5-7 days
Algona
Beaux Arts Village
Bellevue
Black Diamond
Bonney Lake
Buckley
Bucoda
Burien
Carbonado
Carnation
Centralia
Chehalis
Clyde Hill
Covington
Des Moines
DuPont
Duvall
Eatonville
Edgewood
Enumclaw
Federal Way
Fife
Fircrest
Gig Harbor
Hunts Point
Issaquah
Kenmore
Kent
Kirkland
Lacey
Lake Forest Park
Lakewood
Maple Valley
Medina
Mercer Island
Morton
Mossyrock
Napavine
Newcastle
Normandy Park
North Bend
Olympia
Orting
Pe Ell
Puyallup
Rainier
Redmond
Renton
Roy
Ruston
Sammamish
Seatac
Seattle
Shoreline
Skykomish
Snoqualmie
South Prairie
Steilacoom
Sumner
Tacoma
Tenino
Toledo
Tukwila
Tumwater
University Place
Vader
Wilkeson
Winlock
Woodinville
Yarrow Point
Yelm
If you do not commute, check box below
8. Do you receive any of these services? Please check a box for each service with one of the options in the four columns: able to receive; receive; do not receive; or unsure.
Able to Receive
Receive
Do Not Receive
Unsure
Courts
Electric
Fire Department
Garbage
Law enforcement
Parks
Public Transportation
Water/Sewer – storm water
9. How are the services listed below provided? Please also answer for the services you do not receive, or are unsure that you are receiving. To answer please check a box for each of the services with the options: provided by the jurisdiction where I reside; provided by a neighboring jurisdiction in partnership; provided by the county; provided by a vendor (contracted out); or unsure.
Provided by the jurisdiction where I reside
Provided by a neighboring jurisdiction
Provided by the county/state
Provided by a vendor (contracted out)
Unsure
Courts
Electric
Fire Department
Garbage
Law enforcement
Parks
Public Transportation
Water/Sewer – storm water
10. On a scale of 1 to 10, with 1 meaning “very poor quality” and 10 meaning “very high quality,” how would you rate the quality of the following service provision? Remember you may use 1, 10, or any number in between. Please also provide a rating for the services that you are not receiving, or are unsure of receiving based on your perception of their quality.
1 - very poor quality
2
3
4
5
6
7
8
9
10 - very high quality
Courts
Electric
Fire Department
Garbage
Law enforcement
Parks
Public Transportation
Water/Sewer – storm water
11. How does the overall performance of the services listed below stack up against your expectations? Would you say overall performance exceeds expectations, meets expectations, or falls short of your expectations? Please also provide a rating for the services that you are not receiving, or are unsure of receiving based on your perception of their performance.
Exceeds expectations
Meets expectations
Falls short of expectations
No direct experience with the service
Courts
Electric
Fire Department
Garbage
Law enforcement
Parks
Public Transportation
Water/Sewer – storm water
12. On a scale of 1 to 10, with 1 meaning "not effective at all" and 10 meaning "very effective," how would you rate the effectiveness of the service delivery for the services listed below? Remember, you may use 1, 10, or any number in between. Please also provide a rating for the services that you are not receiving or are unsure of receiving based on your perception of their quality.
1 - not effective at all
2
3
4
5
6
7
8
9
10 - very effective
Courts
Electric
Fire Department
Garbage
Law enforcement
Parks
Public Transportation
Water/Sewer – storm water