PDW: "Studying and Theorizing Knowledge Work in the Age of Intelligent Machines"
Monday 16th December 12:00 - 14:30, Event Location: International Congress Center München (ICM) Room TBC
ICIS 2019 Professional Development Workshop (PDW)
Abstract:
Organizing knowledge work and workers has been a long-standing theme in information systems research (Bailey et al. 2010; Brown and Duguid 2000; Dougherty and Dunne 2012; Newell et al. 2009; Orlikowski 2002; Schultze 2000). Maintaining a focus on knowledge work is critical insofar as so-called “intelligent” machines, such as deep learning algorithms, are changing the ways through which knowledge is created and shared in organizations and epistemic communities more generally (Faraj et al. 2018). Understanding the consequences of emerging knowledge worker-intelligent machine (KWIM) reconfigurations is of huge practical and theoretical significance (Rai et al. 2019). In this PDW, we are interested in exploring the potential opportunities and challenges for studying and theorizing knowledge work in the age of intelligent machines. We will jointly map the current terrain of knowledge work research; discuss what KWIM reconfigurations IS researchers may need to attend to; explore what alternative theoretical lenses might be useful; and reflect on how to tackle potential methodological challenges in studying KWIM reconfigurations.

PDW Format:
The workshop is intended to be highly interactive. We will kick-off with a short introduction by the organizers and a panel discussion with our facilitators, all of whom are experts in the field of knowledge work:

Nicholas Berente, University of Notre Dame USA
Panos Constantinides, University of Warwick UK
Samer Faraj, McGill University Canada
Marleen Huysman, VU Amsterdam The Netherlands
Natalia Levina, New York University USA
Hila Lifshitz-Assaf, New York University USA

We will continue with round table discussions, facilitated by the aforementioned facilitators, on the following topics:
A. Learning algorithms and the changing nature of knowledge work
B. Automating, Augmenting and Assembling Knowledge Work
C. The politics of KWIM reconfigurations
D. Epistemological and methodological opportunities and challenges

We will continue in a plenary format, in which we will cover debriefing from the round table discussions, a general Q&A, and a discussion on what further steps we can take to advance research on knowledge work in the era of intelligent machines.

Registration details:
The PDW is free of charge. However, to ensure PDW discussions are engaging there is a limited number of spaces. Therefore, participants need to pre-register here by November 15th 2019.

The workshop organizers are looking forward to welcoming you in Munich.

Manos Gkeredakis, IESE Business School Spain
Stella Pachidi, University of Cambridge UK

For any questions you may have, please email us at s.pachidi@jbs.cam.ac.uk or MGkeredakis@iese.edu.

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