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Contact us for CouchDB Support
Please fill out all the form below and answer our preliminary questions.
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Preliminary Questions
To be able to provide you with a service which will meet your needs we kindly ask you to answer the following questions
Which kind of support do you require?
Production support (analysis of running systems, emergency support, data recovery etc.)
Development support (pre-launch, includes initial architecture review, performance tuning, security checks and code reviews)
Not sure yet
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How many CouchDB-servers are you running, or do you intend to run?
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What kind of support times to you prefer?
during EU workdays, 8am to 8pm CE[S]T
24 hours a day, only on workdays
24 hours a day, seven days a week
Not sure yet
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How long would you like this contract to run?
six months
one year
not sure yet
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What support volume do you expect?
Small, 1 production ticket or 3 development tickets per month
Medium: 3 production tickets or 6 development tickets per month
Large: 7 production tickets or 9 development tickets per month
Not sure yet
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What are the concrete use-cases for the product? (At the moment/ In the future (and when?) E.g. what does the roadmap look like?)
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What’s the current phase of the product? (Is it in prototype stage? Are customers using it already?)
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What is the scale of the product? (How many people work on the product? How many customers use the product? )
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Please let us know if there are any other questions from our end that we should prepare for
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