Ambulatory Care Client Experience Survey

As a client who has recently received Ambulatory (Outpatient) Care services through Western Health, we would like your feedback to help improve your experience. This survey is part of our efforts to understand how clients view their care experience.

This survey should take approximately 10-15 minutes to complete. Your participation in this survey is voluntary and will not affect your health care. The survey is anonymous and will not identify you as a participant. All information gathered from this survey will be treated confidentially and will be reported collectively. Please note, only client who are 16 years or older should complete this questionnaire.

Any information that you decide to share will help us identify areas for improvement. A summary of the survey results will be posted on our website at

We hope that you will take the time to complete the survey. Your participation is greatly appreciated. Please answer the questions based on your last visit. If you have any questions about this survey, please contact Ms. Mariel Parcon, Regional Manager Research and Evaluation at (709) 784-6806 or Thank you for helping to improve health care in the Western region.

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