استبيان قياس رضا العملاء (Customer Satisfaction Survey)

الفئة: الخدمات المقدمة من قبل قطاعي النقل البحري والبري

نشكرك على تفضلك بالمشاركة في هذا الاستبيان الذي سيساعدنا على تقديم أفضل الخدمات لكم وللمجتمع
نرجو أن تقرأ الجملة المكتوبة بتمعن، ثم قم باختيار الرأي الأقرب إلى انطباعك
كلمة عادي تعني انك لا توافق ولا ترفض العبارة المكتوبة

Category: services provided by maritime and land Sectors

Thank you for your kind participation in this survey which will help us to provide the best services to you and the community
Please read the sentence written carefully, and then choose the closest to your impression and opinion
The word normal means that you do not agree nor rejects the written sentence

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    أولا" : الانطباع العام عن الهيئة ( بما في ذلك الجودة ورضا العميل )

    First: "The overall impression about FTA (including quality and customer satisfaction)
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    ثانيا": الخدمات المقدمة للعملاء

    Second ": services provided to the customers
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    ثالثاً: تقديم الخدمة

    Third:" Providing the Service
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    رابعا : الشفافية

    Fourth:" Transparency
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    خامسا"ً: أي ملاحظات أو اقتراحات لتطوير عملنا وتحسين خدماتنا وتحقيق رضاكم

    V. ": Any comments or suggestions to develop our business and improve our services to achieve satisfaction ملاحظة هامة : نرجو كتابة الاسم ورقم الهاتف حتى يمكن الاتصال بك في حال الحاجة لتفاصيل أكثر عن أرائكم وشكرا" Important Note: Please write your name and telephone number so you can be contacted in case of more details about your feedback ,Thank you "
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