Returns form (BackPainHelp)
Please fill in the details below. It can take up to two weeks for us to process the return, after which you will be refunded. Once your return is back in the warehouse, we will be able to process your refund. Please send the item to the following address and INCLUDE your order number:


UKP C/O ITS – BackPainHelp
Order number:
3390 Rand Rd STE D
South Plainfield
NJ
07080-1307


Please returns the item in its original packaging where possible, including all accessories and be careful to avoid any damage.

Your item(s) should be sent back to us within 30 days. Returns outside this may be accepted at the discretion of www.backpainhelp.com.

Please obtain proof of postage from the post office. Once we have confirmation of your return, we will issue your refund.

When processing refunds we will reimburse you for the cost of the item AND the delivery cost paid at the time of purchase (if returning entire order). The refund will NOT include any postal charges you paid to return your item back to us.

If you have received a faulty item, please contact us at service@backpainhelp.com. For further information regarding our returns policy, please visit https://www.backpainhelp.com/returns-policy.

If you would to PRINT OFF the summary and include in the return, you can do so by printing from the email summary.

Email address *
Your full name *
Your answer
Order number *
Place your original number here
Your answer
Order date *
Place your original number here
MM
/
DD
/
YYYY
Product name *
Your answer
Qty *
Size *
Your answer
Color *
Your answer
Refund amount *
Your answer
Telephone number
Your answer
Reason for return *
Required
A copy of your responses will be emailed to the address you provided.
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