The Berkshire Flyer Survey
Please take a few minutes to fill out this short survey. Your opinions and insights are important to us. They will be taken into consideration as we plan for future Berkshire Flyer service. THANK YOU VERY MUCH!
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First & Last Name (Optional. If entered, also enter your email address in the next survey box. This information will used solely for the purpose of providing you with updates on the Berkshire Flyer and visiting Pittsfield and the Berkshires.)
Email Address (Please enter if you entered your name in the previous survey box.)
Age Group
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What is the zip code of your primary residence? *
Is this your first trip to the Berkshires? *
If you answered "NO" to the previous question, had you taken the Berkshire Flyer previously?
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What was the purpose for your trip to the Berkshires? *
If you answered Business, what type of business?
What was your final destination in the Berkshires? Please enter either the name of a town, hotel/resort, or other destination. *
How did you reach your final destination in the Berkshires? *
Please answer this question only if you took a taxi or an Uber/Lyft when you arrived on Friday:
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How many people traveled with you on the Berkshire Flyer?
If more than one in your party, indicate their relationship(s) to you. CHECK ALL THAT APPLY
How did you hear about the Berkshire Flyer? *
Do you own a vehicle?
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If you answered NO, why did you decide to take the train instead of renting a car or taking a bus?
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If you answered YES, why did you take the train instead of drive?
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How would you rate your overall level of satisfaction with the Berkshire Flyer (5 is the highest rating)? *
If your rating was less than 5, what can we do to improve? 
Would you recommend the Berkshire Flyer to others? *
What improvements would you like to see made to Berkshire local transportation options?
Which of these two aspects of train travel between NYC and Pittsfield do you prefer?
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What would be your optimal ARRIVAL day and time?
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What would be your optimal DEPARTURE day and time?
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If you are consider relocating you, your family, or your business to the Berkshires, would daily train service between NYC and Pittsfield make any impact on your decision?
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