Provision for Information Dissemination Services

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Feedback Form
This short Client Satisfaction Measurement (CSM) aims to track the customer experience of government offices. Your answers will enable this office to provide a better service. Personal information shared will be kept confidential.

Customer type *

Government (Employee or another agency)

Business

Citizen

Age

Gender

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Region of residence

Title of Article/Journal Issue *

INSTRUCTIONS: Please select your answer to the Citizen's Charter (CC) questions.

CC1. Do you know about the Citizen’s Charter (CC) (document of an Agency’s services and requirements)? *

1. Yes, I am familiar with the CC of this office before my transaction.

2. Yes, I learned about the CC when I saw it in this office.

3. No, I am not aware of the CC.

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